Please Note: As of 01/23/06 we have made changes to our Privacy Policy
The information we collect from you is used solely for completing your sale. It is relayed via encrypted data feeds to our Ticket Outlet processing your order. We do not, under any circumstances, give your personal information to anyone else.
.com is firmly committed to protecting your privacy while you are visiting our Web site. The following Privacy Policy discloses the information gathering and dissemination practices for www.TheTicketOrb.com.
OVERVIEW
.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www..com. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact the Chief Operations Officer at support@theticketorb.com or by calling (877)982-9837. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
INFORMATION THIS SITE GATHERS/TRACKS
We use your IP address and browser type to help diagnose problems with our server and to administer our Web site. This means that a user's session will be tracked, but the user will remain anonymous. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. This means that although your IP address may be associated during your session it is not permanently associated with any of your personal information.
INFORMATION SHARING AND DISCLOSURE
Personally Identifiable Information (PII):
We share PII with Third Parties to perform functions on our behalf. Examples include fulfilling orders, processing credit card payments, delivering packages, sending email and postal mail, and analyzing data for the purposes of data scrubbing and marketing assistance. We do not share PII with Third Parties for any unknown or unrelated uses.
We reserve the right to disclose PII as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
AGENTS
This Web site uses an order form for customers to request information, products, and services. We employ other companies and individuals (Agents) to perform functions on our behalf.
We use Agents to fulfill and distribute orders, to bill you for goods and services, and to assist us in marketing efforts. They have access to PII needed to perform their functions but are prohibited from retaining, sharing, storing, or using PII for any other purposes.
Aggregate Information (non-personally identifiable)
We use Third Party Service Providers to assist us in analyzing the aggregate information about the visitors on our site. This information, which helps us optimize the usability of our site, is collected via Service Provider cookie or log files. We do not link any aggregate information to PII.
REGISTRATION
You can browse our site without entering any personal information and, therefore, remain anonymous during your visit. However, we hope that all of our visitors will register with us so that we can learn more about our valuable customers. Our site's optional registration form requires users to give us contact information (such as their name and email address). We save customer contact information from the registration form, so customers you not have to re-enter their billing and shipping information the next you shop with us. This information is also used to contact the customer if necessary. Users may opt-out of receiving any communications from our company at any time. Please review our Opt-Out Policy below.
COOKIES
Our site uses cookies to keep track of your shopping cart. Upon your request we can use cookies to deliver content specific to your interests and to save your password so that you do not have to re-enter it each time you visit our site. Some of our business partners (e.g. advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by .com only and does not cover the use of cookies by any third party.
LINKS
This site contains links to other sites. .com is not responsible for the privacy practices or the content of such Web sites. We encourage you to read posted privacy statements whenever interacting with any Web site. We will not share any specific information that you provide to us without your explicit permission to share it. We may share broad demographic information with others. We will never release your personal information (including but not limited to your name, email address, street address, and phone number) without your express permission. Users have the ability at any time to change their preferences with us; see our Opt-Out Policy below.
ORDER FORM
This Web site uses an order form for customers to request information, products, and services. We collect visitor's contact information (such as their email address) and financial information (such as their account or credit card numbers). Financial information that is collected is used to bill the user for products and services. Contact information from the order form is used to send orders and special offers to our customers. This information is also used to contact the customer when necessary. Users may opt-out of receiving communications from our company at any time; see our Opt-Out Policy below.
SERVICE-RELATED ANNOUNCEMENTS
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, we will send you emails with information related to your order. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account; see our Opt-Out Policy below.
SECURITY
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All transactions are placed on our secure server and are encrypted with full 128-bit encryption. All transactions must be placed with a secure browser for customers to take advantage of this secure service.
OPT-OUT POLICY
You may choose to opt-out of receiving future communications from .com and our partners. If you do not want to receive our communications, simply send an email to us at support@theticketorb.com with "Unsubs